FAQ s

 

Where are you based?

We are located in Tytherington, Macclesfield, and can deliver in a 10 mile radius of Macclesfield by special arrangement. Wedding cakes can be delivered further if required, a fee may apply. 

I live further away, can you post my cake to me?

Sadly cakes are fragile and cannot be posted or shipped by courier.

How much notice do I need to give for orders?

To avoid disappointment, we tend to say the more notice the better! Especially in the summer months when its wedding season and dates book up far in advance. We will always do our best to help you if you are tight on time, so give us a call or drop us and email and we’ll see what we can do!

When do I pay?

We require full payment on ordering for birthday and celebration cakes. For wedding cakes there is a non-refundable 20% deposit to secure the date and the balance is payable 2 weeks before the wedding. Payment is via bank transfer.

I have special dietary requirements as I’m vegan/gluten intolerant/lactose intolerant/etc. Do you have any cakes which would be suitable for me?

We certainly do have some cakes which will be suitable for you. Please get in touch and we will be happy to discuss some options with you.

Regarding nut and other allergies, we have some recipes that are not made with nuts, but all cakes are made in an environment where nuts are present, so we cannot guarantee that our cakes are 100% nut free. For other allergens, we can make cakes that do not contain dairy, or gluten etc. but as these allergens are present in our kitchens daily, we cannot guarantee that no trace amounts are present, so we do not bake for people with severe allergies. 

Will my cake be exactly the same as the pictures on your website?

Our cakes are all handmade, no robots allowed! Therefore cakes are not all identical. However, if there is a specific design you want, we will do our best to make a cake similar, with our own creative style. 

Can I request a flavor?

If you would like a specific flavor other than those listed on the website, please contact us and we will see if we can concoct a special recipe for you. Additional charges may apply.

How long will my cake keep, and how should I store it?

Cake will stay moist and tasty for a few days if stored in an airtight container at room temperature, but we are certain it will be gobbled up long before that! Cake freezes very well if wrapped in a few layers of cling film.